What our clients say

We're proud of the outstanding experience we provide

  • "John is very professional and friendly. He helped us from the very beginning from our first home finance up until now with our investment loan application. He is very hands-on and knowledgeable in all aspects of being a certified broker. That is why I never hesitated if some of my friends are looking for finance help - John is the person I always recommend."
    Dennis L
  • "Your ability to understand our needs for the product we were interested in rather than a conventional home loan was important. The fact that you were able to resource and negotiate the applicable rates for us was a clear demonstration of your commitment to the task. It was also important that you were able to source the areas and deal with them when CBA 'froze' the deal because of a technical glitch."
    Peter S
  • "From the beginning of the process to the very end John was super helpful and patient with us. It felt like he genuinely had our best interest in mind throughout. He was also able to secure us rates that were way lower than what we had previously."
    Kaisa Q

What it's like working with us

Violeta Srdanovic
Violeta Srdanovic
3 September 2023
Great service when I refinanced my home loan and great support since. Most recently Kelly negotiated a lower interest rate on my loans. Couldn’t be happier. 100% recommend!
David Supeljack
David Supeljack
29 August 2023
John has been incredibly helpful & generous with his experience and advice in the field, knowing how to navigate through mortgage lenders and the housing market in general. Kelly is also a gem at dealing with lenders to negotiate competitive rates to optimise best value. I can't recommend highly enough.
Carla Pecorella
Carla Pecorella
21 August 2023
John and the team are very professional and knowledgeable. We have been customers since the purchase of our first home. John has always been available to answer all our questions and took the time to understand our needs and preferences as our circumstances changed throughout the years. He provided guidance and recommended lenders with the best interest rates and negotiated on our behalf. Both my husband and I highly recommend!
Stephen Troilo
Stephen Troilo
17 August 2023
John and Kelly are superb. Experts in their field and true advisors, combined with excellent service; always doing best for their clients, keeping you informed and partnering with you every step of the way. Absolutely no hesitation recommending the JR Mortgages team!
Coran Lill
Coran Lill
25 May 2023
Excellent team. Proactive in negotiating better rates. Sound advice over a long period. High levels of customer service and expertise. Cannot recommend highly enough.
Kirsten Lynn
Kirsten Lynn
29 April 2023
John and Kelly have been wonderful. They did a great job helping us refinance our home and investment property loans. They know the market and how the different banks work. When our investment loan rolled off fixed, they did a fantastic job of getting us a better rate with our existing bank.
Adam Mein
Adam Mein
11 April 2023
John and Kelly have guided us through multiple house purchases and mortgages and we'll absolutely continue to use them for any refinancing or future purchase! There's a few things that stand out: 1) helping navigate and explain (in plain language!) the many confusing aspects of mortgages and -- more generally -- purchasing a property. 2) frequent check-ins with our bank to negotiate a lower rate every 1 year or so. This has literally saved us thousands of dollars. 3) high quality customer service (responsive and clear) whether it's in-person, over email or the phone
Amit Alampally
Amit Alampally
5 April 2023
We have been working with John and Kelly's team for more than 5 years. Always been impressed by their customer-focus that they proactively take actions on their behalf. Never had a challenge finding timing to share their advice and guidance in navigating new mortgage or extending a mortgage (for renovation). Highly recommend their partnership.
Richard Henson
Richard Henson
29 March 2023
John and Kelly with JR Mortgages are the BEST in the business. They are both professional, incredibly responsive and exceptional communicators. Importantly, it always feels like they're on your side and doing what they can to achieve the best possible finance result. I would (and do) recommend John and Kelly to anyone seeking property finance.
ABOUT US
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram